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FAQ
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FAQ: General Questions
- Where and when can I reach ServiceXS?
- Where can I send my samples to?
- I have submitted a(n) information/quotation request, when can I expect to be contacted?
- Does ServiceXS also perform RNA or DNA isolation?
- What are the sample requirements?
- Can I send my samples upfront, before the order is signed?
- I want to compliment the ServiceXS team / I have a complaint: What can I do to let my opinion be heard?
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FAQ: Next Generation Sequencing
- What is Next Generation Sequencing?
- What Next Generation Sequencers does ServiceXS have?
- What is the difference between Illumina sequencing and Helicos sequencing?
- I want to sequence my sample: When should I choose the HeliScope and when the Illumina platform?
- What applications of Helicos Sequencing does ServiceXS offer?
- Does ServiceXS also perform RNA or DNA isolation?
- What is your policy concerning sample preparation for the Illumina sequencing?
- Does ServiceXS take on projects that occupy less than one flow cell?
- Do you offer bioinformatics for NGS and if so, to what extend is bioinformatics included in the project?
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FAQ: Genotyping
- What is the amount of DNA you need for a genotyping experiment and what are the quality requirements of the sample?
- Is ServiceXS able to call SNP classes (A/T, C/G, A/C, A/G, T/C, T/G)?
- What call rates can ServiceXS guarantee for custom GoldenGate genotyping?
- Does ServiceXS also perform RNA or DNA isolation?
- What standard panels are available for GoldenGate genotyping?
- Can LOH (Loss of heterozygosity) and CN (Copy Number) analysis be performed with the GoldenGate genotyping assay?
- If I want to detect chromosomal aberrations such as LOH or CNV, what should I take into account when designing my Beadchip?
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FAQ: Gene Expression and miRNA Expression
- Does ServiceXS offer validation of microarray results?
- Does ServiceXS also perform RNA or DNA isolation?
- What is the amount of RNA you need for an experiment and what are the quality requirements?
- Does ServiceXS offer data analysis for microarray gene expression service?
- What turnaround time can ServiceXS guarantee?
- The quotation I received mentioned sending spare samples, why is this and what is the consequence if I have no spare samples?
- You offer Illumina as well as Affymetrix: What platform should I choose?
- What is the difference between the Affymetrix conventional cartridge system and the GeneTitan instrument?
- Which type of Illumina Beadchip should I use for my project?
- FAQ: Methylation
- FAQ: Discontinuation Sanger Sequencing Service
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FAQ: General Questions
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About us
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News Archive
- ServiceXS organizes symposium on 8 December
- ServiceXS receives ISO/IEC17025
- GenoMEL: second Nature Genetics report
- ServiceXS promotes agrobiodiversity
- ServiceXS organizes a symposium on 28th of April
- ServiceXS Official Helicos Service Provider for DNA Sequencing
- Strategic alliance between ServiceXS and Genetwister
- ServiceXS receives fourth Illumina CSPro certification
- ServiceXS organizes SNP data analysis workshop
- Addition of GeneTitan to ServiceXS laboratory
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